Key reasons for the transition to IT outsourcing:
Reduced maintenance costs and IT maintenance
Cost optimization in dynamic IT change
Shifting attention from the issues of IT management to core business issues
Release of internal resources by transferring non-core processes to outsourcing
The decision of the selection of objectives, motivation and training of its own IT staff
Addressing IT service with no IT staff while on vacation, sick, training
Implementation of IT infrastructure support after hours
Risk Coverage - application of penalties in case of non-SLA
Management loyal contractors
Services:
Managing the network infrastructure and unified communications systems
Server Infrastructure Management
Microsoft Infrastructure Management
Support affiliates
Infrastructure Management printing and copying equipment
Contact Center and ServiceDesk as a service
Outstaffing
Reduced maintenance costs and IT maintenance
Cost optimization in dynamic IT change
Shifting attention from the issues of IT management to core business issues
Release of internal resources by transferring non-core processes to outsourcing
The decision of the selection of objectives, motivation and training of its own IT staff
Addressing IT service with no IT staff while on vacation, sick, training
Implementation of IT infrastructure support after hours
Risk Coverage - application of penalties in case of non-SLA
Management loyal contractors
Services:
Managing the network infrastructure and unified communications systems
Server Infrastructure Management
Microsoft Infrastructure Management
Support affiliates
Infrastructure Management printing and copying equipment
Contact Center and ServiceDesk as a service
Outstaffing
